Frequently Asked Questions
Does Harbortouch Really Offer a Free POS System?
Yes! Harbortouch provides your point of sale software, hardware, menu programming, installation, and training with NO upfront costs. You pay a small monthly service fee covering 24/7/365 support, software updates, and a lifetime hardware warranty.
How Much Does Harbortouch Cost?
$29.99 per month (per terminal) for Harbortouch Bar & Restaurant. Hospitality, Checkout (Retail), and Salon & Spa are $49.99 per month. There are additional fees and rates associated with your credit card processing. Every account requires a one (1) year POS agreement and merchant services agreement with no early termination fees.
Are Programming, Installation, and Training Included?
Yes. Harbortouch’s certified professionals will not only program your POS system and install the hardware at your place of business for you at no charge but will also provide training at no added cost!
What are Harbortouch’s Processing Fees & Rates?
The processing fees and rates will vary depending on several factors such as your business type, processing volume, average ticket, and creditworthiness. A merchant account only requires a one (1) year agreement. There are no early termination fees.
Does Harbortouch Offer Online Ordering?
Yes. For bars and restaurants, there is a free online ordering solution included with your monthly subscription price. Harbortouch Online ordering allows restaurants to accept online orders through your branded website, and a ticket is created within your Harbortouch POS system. There are no setup fees, no monthly fees, and no order fees. An eCommerce solution for retail is coming soon.
How Long Does it Take to Get My New System?
We deliver a complete POS solution, so your new system is shipped after the programming of the POS software is completed. Menu programming can be completed in just a couple of weeks; however, it can take anywhere from 2-4 weeks depending on how elaborate your menu is and how quickly information is provided to complete the programming.