Who hates to run a restaurant that makes the competitor’s eyes pop in envy? Running a profitable business in an industry where change is the only thing that remains constant is not easy. It’s one of those tasks that require patience, diligence and unwavering commitment to increasing performance.
Reviews can make or break a restaurant. If you’re a restaurant owner, you might have a dread of negative reviews. You know that a single negative review on sites like Yelp and Google My Business going viral can destroy everything that you have worked so hard for at your business. The good news is that there are things that you can do when your restaurant is hit with negative reviews.